Welcome to mybetterlead.com, where we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our platform, which provides real-time data enrichment services for email addresses and companies.
By using My Better Lead, you agree to the terms outlined in this policy. If you have any questions or concerns, feel free to contact us at [email protected].
Email Addresses
We process email addresses submitted by users to provide data enrichment. These email addresses are not shared externally and are used solely for generating insights.
Payment Information
For subscription billing, we collect your name, billing address, and payment details. All payment transactions are securely handled by trusted third-party providers such as Stripe and PayPal. My Better Lead does not store credit card numbers.
Usage Data
We collect anonymized usage data to monitor platform performance and user engagement. This data includes the number of API calls, feature usage, and session activity.
Device Identifiers
To provide consistent functionality, we use cookies and unique device identifiers. These help us secure your sessions, store preferences, and enhance user experience across devices.
Access and Update Information
You can update your personal details, such as email and payment information, through the 'Settings' section of your My Better Lead account. For billing details, navigate to the 'Billing' section.
Request Data Deletion
To delete all data associated with your account, contact our support team at [email protected]. After verification, we will remove your data within 30 days unless required to retain it for legal reasons.
Managing Cookies
You can disable cookies through your browser settings. However, please note that disabling cookies may limit the platform's functionality, including maintaining your session.
My Better Lead partners with trusted third-party providers to enhance our services. These providers meet stringent security and compliance standards. Below are the third-party services we use:
Payment Processors
We use trusted payment processors like Stripe and PayPal to handle transactions securely. These providers comply with PCI-DSS regulations to ensure your payment data is safe.
Hosting Providers
Our platform is hosted on reliable cloud providers to ensure scalability and performance. These providers may store encrypted data but cannot access it due to our strict security protocols.
Analytics Tools
To understand how our users interact with the platform, we use analytics tools that collect anonymized data. This information helps us improve functionality and user experience.
Your GDPR Rights
As a user, you have the following rights under GDPR: - Right to Access: Request a copy of your personal data. - Right to Rectification: Correct inaccurate or incomplete data. - Right to Erasure: Request deletion of your data. - Right to Restriction: Limit how your data is processed. - Right to Data Portability: Transfer your data to another service. - Right to Object: Decline processing for marketing or other purposes.
To exercise these rights, contact us at [email protected].
Legal Basis for Processing Data
We process your data based on: - Your consent for enrichment and marketing purposes. - Contractual necessity for fulfilling your subscription. - Legitimate interests, such as fraud prevention and improving our services.
Data Retention
We retain personal data for the duration of your subscription and 30 days following account deletion. Anonymized usage data may be kept for service improvement purposes.
Updating Your Information
You can update your account details, such as email and billing information, via the 'Settings' section on the platform.
Deleting Your Data
To delete all your data, submit a request via email to [email protected]. We will process your request within 30 days.
My Better Lead takes security seriously. We employ industry-standard encryption, secure servers, and regular audits to protect your data from unauthorized access, misuse, or breaches.
We reserve the right to update this policy as needed. Significant changes will be communicated via email or through in-platform notifications. Continued use of the platform after changes indicates acceptance of the updated policy.
For any questions, concerns, or requests related to this Privacy Policy, please contact us at [email protected] Our team is available to assist you.